Help and contact.

One Follower shows the photos and videos already on your phone as a full-screen feed. It has no account, so there is nothing to log in to and nothing to reset.

Contact

Write to hello@onefollower.app. A person reads it. One Follower is published by Rodrigo Luque, Spain.

It helps to say which phone you have, its system version, and the One Follower version (at the bottom of Settings in the app).

Common questions

One Follower shows nothing, or says it can’t see my photos.

One Follower needs access to your photos and videos. Open your phone’s Settings, find One Follower, and allow access to photos and videos. In One Follower, the “Open Settings” button takes you there.

One Follower only shows some of my photos.

You gave One Follower a selection, not the whole gallery. Tap “Choose more” on the banner in the feed, or open Settings in One Follower and tap “Photo access”.

Does One Follower upload my photos?

No. One Follower has no server. It shows your photos and videos straight from your gallery. The full detail is in the privacy policy.

How do I see everything else from one day?

When a day has two or more photos or videos, a button with a number appears above the heart. Tap it.

What is the difference between “Hide from my feed” and “Delete from phone”?

Hide only takes it out of your feed. It stays in your gallery, and you can bring it back from Hidden in Settings. Delete removes it from your phone. On iPhone, and on Android 11 or later, your phone asks you to confirm first.

How do I turn the daily reminder on or off?

In One Follower, open Settings and use the “Daily reminder” switch. You can pick the time there too. When it is on, One Follower sends one reminder a day and tells you when today has memories.

Videos start with sound. Can I change that?

Yes. In Settings, turn off “Start videos with sound”. The sound button on a video also mutes it.

Why don’t I see my screenshots?

They are left out unless you ask for them. In Settings, turn on “Show screenshots”.

How do I erase what One Follower has saved?

In Settings, choose “Erase One Follower data”. Your loves, notes and hidden list are cleared. Your photos and videos are not touched.

I changed phones. Where are my loves and notes?

They are saved on the old phone, not in an account, so they do not move to a new phone by themselves.

Which languages does One Follower speak?

English and Spanish. It follows your phone’s language.